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What two behaviors do Kouzes and Posner differentiate by saying one gets others to do things while the other gets others to want to do them?
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If there is a clear distinction between the process of managing and the process of lending, to is the distinction between getting others to do things, forcing them in a way, and getting others to want to do them. Managers get other people to do things. Leaders get other people to want to do them.
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The process or behavior of managing, and the process or behavior of leading…